The Revenue Division is located in Bay A, First Level.
Monday - Thursday
7:30 a.m. - 5:30 p.m.
7:30 a.m. - 4:30 p.m.
The Revenue Division is responsible for overall revenue administration, including development, recovery, and analysis. This plays a key role in the City’s ability to maintain consistent service levels. Staff members monitor proposed legislative changes that affect the City’s revenue streams. They often take a lead role in mounting opposition against bills that have a detrimental impact on municipal services.
Staff reviews existing State laws mandating a higher level of service on the City, and pursues reimbursement of the additional costs imposed by the State. As local control over revenue streams has shifted to State and County agencies, Revenue staff’s review of the accuracy of subventions from those agencies has increased.
The Citywide consolidation of receivables management has increased efficiencies and expanded the Department’s customer service responsibilities to its external customers – residents and visitors. Included in these customer services is the adjudication of all non-criminal actions taken by City Departments (e.g. parking and administrative citations). Revenue specific compliance and allocation audits, license inspectors and other revenue enhancement measures ensure a level playing field for all taxpayers within each tax base.