Contact the Library
Library Services Director | Customer Service | Reference | Technical Assistance | Web Team | Literacy | Board of Library Trustees | Telephone extensions | Mailing address
E-mail:
Cynthia Cowell, Library Services Director
director@city.newport-beach.ca.us
Customer Service/Circulation staff
nbplcirc@city.newport-beach.ca.us
For assistance with:
- Your library card/account
- Renewing materials
- Lost/Invalid PIN
Customer service is available by phone at (949) 717-3800, option 0 during normal business hours. Email is monitored daily.
The Reference staff
nbplref@city.newport-beach.ca.us
For assistance with:
- reference questions
- general information
- placing holds on library materials
- to suggest new titles (published in the last 6 months) for purchase - books only, please!
Reference Librarians will provide brief, factual answers to your reference questions, or suggestions for resources which might help you find what you need. Please provide as much detail as possible. It is helpful to know the purpose of your request and any other pertinent details.
Reference Service is available by phone at (949) 717-3800, option 2, during normal business hours. Email is monitored daily.
Technical Assistance
computerproblems@city.newport-beach.ca.us
If you have an active library account and are having difficulty accessing the library’s databases, please consult our troubleshooting advice.
If you need further assistance, please contact technical assistance at 949-717-3898. Technical assistance is not available on weekends.
Web Team
If you need Web site help, including technical help accessing the databases, and you haven't been able to solve your issue using the iPac help page or articles and databases help page, you may e-mail the Web Team for assistance.
wr@city.newport-beach.ca.us
Literacy
For information about Newport/Mesa Proliteracy
literacy@city.newport-beach.ca.us
To ensure that you receive a response from us, please add the following domain to your email safe list: city.newport-beach.ca.us
- Theresa Chase: theresabchase@gmail.com
- Karen Clark: karen.h.clark@gmail.com
- Lynn Crutchley: lcrutch@earthlink.net
- Stephanie Murguia: steph-murguia@sbcglobal.net
- Kathleen Peterson: kopeterson@msn.com
Telephone:
(949)717-3800
When prompted by the automated menu, select:
0 - Customer service
1 - for hours, location, and branch telephone numbers
2 - for reference question assistance, general information, to place a hold or to suggest new titles for purchase
3 - for information about checkouts, overdues, renewals, e-mail notification, and library card information
4 - all other questions and library services
# - return to main menu
For technical assistance, call Library Computer Systems at (949)-717-3898
Mail:
Newport Beach Public Library
1000 Avocado Avenue
Newport Beach, CA 92660