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Using the Library

Library Cards | Loan Periods | Loan Limits | Renewals | Late Fees | Place a Hold
Inter-library Loan | WiFi | Computer Training | Internet Use Policy | NBPL Use Policy
Children in the Library | City Council Policies on Library Use (see section I)

Frequently Asked Questions:

Quick Links:

Answers to Frequently Asked Questions:

Library Cards

How do I get a library card?
  • Apply Online (the card is FREE for any California resident).
  • Apply in person: Provide identification - such as a current California driver’s license.  Student ID is acceptable for school age applicants under age 18.  A parent or guardian must sign for children under the age of 18.
What if I don't have a permanent address in California (if I'm a long-term visitor, for example)?
  • There is a $10 annual fee for out-of-state library customers.
What happens if I lose my card?
  • Report a lost card immediately!
  • There is no fee to replace a lost card.

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Loan Periods

What are the checkout periods for various items?
  • Books – 3 weeks
  • New Adult Books - 2 weeks
  • Rental Books ($1.00) – 1 week
  • iPod Audio Books - 2 weeks
  • CDs – 1 week
  • Books on CD – 3 weeks
  • DVDs – 1 week
  • Rental DVDs ($1.00) – 1 day
  • Magazines - 2 weeks
  • Video Games - 1 week

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Loan Limits

How many items can I have checked out at one time?

Maximum number of items which may be checked out to one cardholder is 50 total, any combination of the following:

  • Books - 50
  • Magazines - 50
  • CDs – 5
  • Books on CD – 5
  • DVDs- 5
  • Video games - 2

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Renewals

How do I renew a book or other item?

Two renewals (equal to the initial checkout period) are allowed on all materials, with the following exceptions:

  • rental items (books, videos or video games) cannot be renewed;
  • magazines cannot be renewed;
  • iPods cannot be renewed;
  • items which are on hold cannot be renewed.

Click here to renew online.

Telephone renewal voice mail: 949-720-7424

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Late Fees

How much are late fees?
  • Overdue Books, magazines, audiobooks, and CDs - $ .25/day
  • Overdue iPods, DVDs & Video games - $1.00/day
Pay late fees online

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Holds

How do I reserve a book?

You can place holds:

  • In person at the library or from home through the online catalog or with the assistance of a librarian.
  • By telephone. Call Telephone Reference at 949-717-3800, extension 2.
  • On the Web site by going to the Library Catalog.

The maximum number of holds is 25.

Placing a hold

After doing a search, you may want to see if a particular item is available for checkout. The item record in the library catalog will tell you if the item is "checked in" at a particular branch. If the item is checked in and you want to pick it up the same day, call Telephone Reference at 949-717-3800 extension 2 to request the item.

If the item is not available, you can make a hold request online. The library will then hold the item for you when it becomes available. To request a specific volume of a multi-volume work, call Telephone Reference at 949-717-3800, extension 2.

To request a hold on a library item through the online catalog:

  • Search for a library item.
  • Click the Place Hold button next to the item that you want.
  • Log in to your user account. Type in your last name and the 14 digit NBPL card barcode.
    • The catalog displays the Request Confirmation page. You can see the number of your hold position (or the order in which requests for this item will be filled).
  • Choose a pickup location from the drop-down list.
  • Click Place Hold.
    • The catalog displays a message saying that your request has been placed successfully.
  • Do one of these options:
    • Click Return to Searching to return to your search results.
    • Click Logout and Return to log out of your account and continue searching

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My List

What is "My List"?

When you view the information about a title in the library catalog, you will see a button that says "Add to Book Cart." You can view the titles you have saved to your Book Cart by clicking the "View Book Cart" button. From here, you can either save your items to a list, send the records to an e-mail address of your choice or place requests for multiple titles.

You can access your saved lists by clicking on the "My List" button in your Library Account.

Note: Adding items to your list does NOT place them on hold. To place a hold, you must click the "Place Hold" button.

Request for Purchase

How do I suggest a book for the library to purchase?

Suggest a NEW title (published within the last 6 months) you would like the library to purchase (books only!)

Recommendations from the public are welcome. However, requesting a new title does not guarantee that it will be added to the collection. The library acquires materials of both permanent and current interest in all subjects, based upon the merits of a work in relation to the needs and interests of the community. Please, books only!

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Inter-library Loan (ILL)

What is Inter-library Loan?

Books and some materials (not audiovisual) from other library systems can be requested for a fee.

  • The book or article requested must be at least 6 months old to be eligible for ILL, and the requests can take an estimated 2 to 6 weeks to fill.  In some cases, the request may prove impossible to fill.   
  • Customers who use this service must have a Newport Beach Public Library in good standing in accordance with circulation policies.  Verify before accepting money. 
  • The fee for inter-library loans is $5.00 per item, cash or check, paid at the time of the request.  This fee applies to Newport Beach residents and non-residents alike.  Credit cards may be used with a $5.00 minimum at the Customer Service desk on the first floor.  There are no refunds for unfilled requests.  If the request is for a multi-volume set, the charge applies to each volume.  $5.00/reel is usual for microfilm, but this may vary.  
  • A limit of 5 requests per calendar month, with no more than 5 unfilled requests at any one time, may be accepted from a customer.  (Unfilled requests are considered “in processing” until the request is filled.)
  • If it is a “reference use/in library use only” item (microforms, rare or fragile books, for example) it will be kept at the Reference desk. 

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Homebound Services

Does the library offer home delivery of library materials?

NBPL's free homebound delivery service is available to Newport Beach residents who are unable to come to the library due to temporary or long-term illness or disability.

How it works:

  • Once accepted for the service, Homebound Delivery Service customers receive a preferences form to fill out, to help librarians select materials that will meet their needs.
  • A trained volunteer will talk about reading and entertainment preferences with the customer and will serve as a liaison with library staff.
  • Librarians will make every effort to select the kinds of materials the homebound customer will enjoy.
  • After materials are selected, the volunteer will deliver them to the customer and pick up items that were delivered on a previous visit.

If you'd like to receive Homebound Delivery Service, or if you want to participate as a volunteer in the program, please call 949-717-3824.

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Wi-Fi

Does the library have wireless internet access?

Yes! NBPL offers wireless connections to the Library's Internet service in all of our locations.

Funds for Wireless Internet service were provided by Bill and Bobbitt Williams, through the NBPL Foundation. 

To use the Internet connection you will need:  

  •  Laptop computer with a wireless network interface card
  • Headphones, if you plan to use audio 
  • To open your Internet browser

Please note that the Library cannot assist you with your laptop, card or configuration. The Library cannot accept the liability of handling your equipment.  

 

Can anyone use the service?

If you have a laptop computer with a wireless interface card, you can use the wireless system at the library. Just open your Internet browser (i.e., Explorer, Netscape, etc). Your computer should automatically detect our network. Our network is called "Newport Beach Public Library."

What do I need to access the Newport Beach Public Library wireless network?

You need a laptop computer and a Wireless Network PC Card. Wireless access uses the Wi-Fi standard IEEE802.11b. After you purchase the card, follow the manufacturer's instructions to install it on your computer. This should involve installing the network card driver, and also a client utility program. This program will allow you to configure the settings for your network connection, monitor signal strength, and perform other useful tasks.

If you do not have a laptop, you can check one out for use in the library at the Central Library reference desk.

What settings do I use?
  • SSID or Network Name: Newport Beach Public Library
  • WEP: disabled
  • IP or Network Settings: DHCP enabled or obtain an IP address automatically
  • Gateway: no default gateway set - your card should detect it automatically.
  • Close settings and restart computer if necessary.
Can I print while using wireless?

Printing is not available from customer or library laptops. If you need to print, please save your work to disk or e-mail the files to yourself, then login to a library workstation and send print jobs to a printer.

Can the library help me configure my computer?

Please note that the Library cannot assist you with your laptop, card or configuration. The Library cannot accept the liability of handling your equipment.

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Computer Training

Small group computer classes, Tuesdays@2 and Wednesdays@1, are offered on a variety of topics, including basic Internet searching, advanced Internet searching, web-based e-mail, buying and selling on e-Bay, and other topics. 

Tuesdays @2 and Wednesdays@1 will cover these and other topics:
  • Acquiring basic skills for navigating the Web, such as entering URLs, clicking on hyperlinks and toolbar buttons, performing simple searches using Google or other search engines.
  • Advanced Internet searching with Google. 
  • Setting up an e-mail account with Yahoo or Hotmail. 
  • Buying a computer
  • Buying or Selling on eBay
Tuesdays@2 and Wednesdays@1 Training Policies and Guidelines:
  • Only one session per customer may be reserved at a time.
  • Classes are held in the Training Room on the first floor at the Central Library. 
  • Tuesday sessions are offered at 2:00pm and Wednesday sessions are at 1:00pm.
  • Students must be 18 years or older.  Contact Youth Services at (949) 717-3830 for children’s and teen’s computer instruction.
  • Class size is limited to 6 students per session.
  • Sessions last approximately between one and two hours.
  • Customers may take any of the three core classes one time (Introduction to the Web, Email Basics, and Advanced Google Searching).
  • Customers are limited to taking a maximum of four elective classes (Buying or Selling on eBay, Buying a Computer, etc…)

Check the library’s Events Calendar for classes and dates.  You can reserve a place in a Tuesdays@2 or Wednesdays@1 class by calling (949) 717-3860.

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Internet Use Policy

What is the library's Internet Policy?

Use of the Internet access computers requires a library card number. Those ineligible for a free library card – i.e., international, out-of-state residents – may be issued a free “Internet use only” (no borrowing privileges) card by presenting some personal identification.

The Internet and its available resources contain a wide variety of material and opinions from varied points of view.  It is a global electronic network which enables the library to provide information to customers beyond the library’s collection. 

The library does not monitor and has no control over the information on the Internet. Not all sources on the Internet provide accurate, complete, or current information.  You may need to question the validity of the information you find. 

Materials obtained or copied on this computer network may be subject to copyright laws.  Illegal activities or any other activities that are intended to interfere with or disrupt network users, services, or equipment are prohibited. 

In offering Internet access, the library cannot control access points which often change rapidly and unpredictably.  Library users access the Internet at their own discretion and the library is not responsible for any access points they reach.  As with other library materials, parents and guardians of children, not the library, are responsible for their children’s use of the Internet.  Parents are encouraged to read Child Safety on the Information Highway

Approved by the Board of Library Trustees - November 11, 1996 

Adopted - February 24, 1997

Amended & Reassigned – April 8, 2003

Amended & Reassigned – August 17, 2004

Formerly I-22

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NBPL Use Policy

What are the guidelines for using the Newport Beach Public Library?

The Newport Beach Public Library is open to all members of the general public without restriction.  Customers may remain in the library during posted business hours to use the services, material or facilities for reading, studying or obtaining information. However, customers may be directed to leave the library with or without advance warning, when their behavior disrupts other customers or staff, or is inconsistent with library purposes.

  • The following behavior will invite a reminder from staff that such conduct is prohibited in the library. Customers who continue to engage in these activities will be asked to leave the facility:
    1. Smoking or sleeping;
    2. Eating or drinking food or beverages in such a manner that customers or staff are made uncomfortable.
    3. Not wearing shoes;
    4. Wearing cleats, skates, rollerblades or other items that could damage the facility;
    5. Creating an unreasonably loud noise such as loud talking or banging on furniture;
    6. Using audible devices without headphones or with headphones set at a volume that disturbs others. Using cell phones, pagers, and other communication devices in a manner that disturbs others. Audible cell phone and pager ringers must be turned off.
    7. Interfering with other customers’ use of library facilities or staff's ability to perform their duties;
    8. Soliciting or collecting funds (except for staff's collection of overdue fines, fees, proceeds of book sales, rentals, and library donations);
    9. Bringing animals into the facility except service animals such as guide dogs;
    10. Failure to use library computers or other information resources in the manner directed, e.g., use of computers over the time limit when others are waiting; refusal to provide access to limited reference materials when others are waiting.
    11. Bringing any containers, packages, briefcases, parcels, or bundles into the library which singly or collectively exceed 24”x18”x6”.  All items not prohibited are subject to inspection.
    12. Bringing shopping carts or wheeled conveyances into the building, with the exception of wheelchairs and baby strollers/carriages used for the actual transport of a person or child or wheeled backpacks and book carriers not exceeding 24”x15”x12” (excluding handles).
    13. Bringing sleeping bags, bed-rolls, or blankets into the building (blankets for small children are acceptable).
  • The following behavior is illustrative of conduct which will warrant an immediate order to leave the facility:
    1. Any physical interference with customers or staff;
    2. Any illegal activity;
    3. Any threatening or abusive language or gesture directed towards customers or staff;
    4. The lack of personal hygiene or use of perfume or fragrance which produces odors that interfere with other customers’ use of library facilities or materials or interfere with staff's ability to perform their duties;
    5. The failure to comply with any warning or request to change or stop conduct.

Most recent Amendment approved by the Board of Library Trustees – June 20, 2006

Adopted - January 24, 1994
Amended - February 24, 1997
Reassigned – April 8, 2003
Amended – August 17, 2004

Amended – May 17, 2005
Amended – August 16, 2005
Amended – October 18, 2005
Amended – June 20, 2006
Formerly I-15

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Policy on Children in the Library

What are the guidelines for Children in the Newport Beach Public Library?

The Newport Beach Public Library encourages parents to bring children to the library whenever possible.  The library staff has been trained to help children enjoy the library and the materials it offers.  The City offers many programs designed to encourage children to use and enjoy the library.  However, the safety of young children and the rights of other patrons require parents to monitor the behavior of their children and correct behavior which is inappropriate.
 
For purposes of this policy the term disruptive behavior means the creation of loud and unreasonable noise, running or jumping, fighting or other behavior which could interfere with the rights of other patrons.
 
Library staff shall administer the following policies relative to the presence of children in the library:
 
A.      CHILDREN UNDER THE AGE OF SEVEN
 
Children under seven may not be left unattended in the library.  Parents must be present in the immediate vicinity of any child under seven.  Parents are responsible for their child's behavior while in the library and staff will attempt to advise the parent if the child's behavior is disrupting staff or other patrons.  Parents who fail to correct their child's behavior in response to a request from staff may be asked to remove their child from the library.
 
B.      CHILDREN BETWEEN SEVEN AND TWELVE
 
Parents shall be responsible for children between seven and twelve.  Staff may ask children of that age to behave and, if the disruptive behavior continues, staff shall notify the child's parents and may request the parent and child leave the library.  Any child below the age of twelve who remains in the library at closing time shall be placed in the custody of the Newport Beach Police Department who shall assume responsibility of the child.
 
C.      CHILDREN TWELVE AND OLDER
 
Disruptive children over the age of twelve will be asked to leave the facility after receiving one warning from staff.  Staff will attempt to notify the responsible parent before or after the warning and may request parental assistance.

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contact the library: (949) 717-3800